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Ransomware Playbook for Managing Infections

Ransomware is a variation of malicious software that encrypts the victim’s files without any consent, then demands a ransom in exchange for the decryption keys. This is a lucrative, multi-million-dollar business model, which targets hundreds of thousands of users each day.

Files becoming unavailable could lead to the disruption of normal business activities, therefore it costs money. A formal incident response playbook with effective pre-designed instructions, however, helps minimize the impact on the business.

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